eProcurement System Government of India

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Tender Details

Basic Details

Organisation Chain	Department of Electronics and Information Technology(DeitY)\|\|National e-Governance Division MCIT
Tender Reference Number	DIC/SVS/HelpDesk/21
Tender ID	2021_DIT_646530_1	Withdrawal Allowed	Yes
Tender Type	Open Tender	Form Of Contract	Empanelment
Tender Category	Services	No. of Covers	4
General Technical Evaluation Allowed	No	ItemWise Technical Evaluation Allowed	No
Payment Mode	Not Applicable	Is Multi Currency Allowed For BOQ	No
Is Multi Currency Allowed For Fee	No	Allow Two Stage Bidding	No

Covers Information, No. Of Covers - 4

Cover No	Cover Type	Description	Document Type
1	Fee	Bid Security Declaration	.pdf
2	PreQual	Eligibility Criteria	.pdf
3	Technical	Technical Bid	.pdf
4	Finance	NIL	.xls

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Tender Fee Details, [Total Fee in ₹ * - 0.00]

Tender Fee in ₹	0.00
Fee Payable To	Nil	Fee Payable At	Nil
Tender Fee Exemption Allowed	No

EMD Fee Details

EMD Amount in ₹	0.00	EMD Exemption Allowed	No
EMD Fee Type	fixed	EMD Percentage	NA
EMD Payable To	Nil	EMD Payable At	Nil

Work Item Details

Title	Empanelment of Agencies to Provide Call Centre Manpower
Work Description	Empanelment of Agencies to Provide Call Centre Manpower Help Desk Support
NDA/Pre Qualification	As per Tender Document
Independent External Monitor/Remarks	NA
Tender Value in ₹	NA	Product Category	Manpower Supply	Sub category	NA
Contract Type	Empanelment	Bid Validity(Days)	180	Period Of Work(Days)	1095
Location	DIC, Electronics Niketan ANNXE CGO Complex	Pincode	110003	Pre Bid Meeting Place	NA
Pre Bid Meeting Address	NA	Pre Bid Meeting Date	NA	Bid Opening Place	DIC, Electronics Niketan ANNXE CGO Complex
Should Allow NDA Tender	No	Allow Preferential Bidder	No

Critical Dates

Published Date	03-Sep-2021 06:30 PM	Bid Opening Date	01-Oct-2021 11:30 AM
Document Download / Sale Start Date	03-Sep-2021 06:35 PM	Document Download / Sale End Date	28-Sep-2021 06:55 PM
Clarification Start Date	03-Sep-2021 06:45 PM	Clarification End Date	10-Sep-2021 03:00 PM
Bid Submission Start Date	04-Sep-2021 09:00 AM	Bid Submission End Date	28-Sep-2021 06:55 PM

Tenders Documents

NIT Document

S.No	Document Name	Description	Document Size (in KB)
1	Tendernotice_1.pdf	Expression of Interest (EoI) For the Empanelment of Agen-cies to Provide Call Center Manpower (Help Desk Support)	438.09

Work Item Documents

S.No	Document Type	Document Name	Description	Document Size (in KB)
1	Tender Documents	EOIforHelpDesk.pdf	Expression of Interest (EoI) For the Empanelment of Agen-cies to Provide Call Centre Manpower (Help Desk Support)	424.37

Latest Corrigendum List

S.No	Corrigendum Title	Corrigendum Type	View
1	Response to Queries and Date Extention	Date

Tender Inviting Authority

Name	Sr. Director (Research) DIC
Address	DIC, Electronics Niketan ANNXE CGO Complex, Lodhi Road, ND- 110003

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