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Tender Details

Basic Details

Organisation Chain	Indian Railway Catering and Tourism Corpn Ltd
Tender Reference Number	Open e-tender with tender No. 2021/IRCTC/SERVICES/
Tender ID	2021_IRCTC_636293_1	Withdrawal Allowed	Yes
Tender Type	Limited.	Form Of Contract	Works
Tender Category	Services	No. of Covers	2
General Technical Evaluation Allowed	No	ItemWise Technical Evaluation Allowed	No
Payment Mode	Not Applicable	Is Multi Currency Allowed For BOQ	No
Is Multi Currency Allowed For Fee	No	Allow Two Stage Bidding	No

Covers Information, No. Of Covers - 2

Cover No	Cover Type	Description	Document Type
1	Fee/PreQual/Technical	Open e-tender with tender No. 2021/IRCTC/SERVICES/IRHES/139	.pdf
2	Finance	Open e-tender with tender No. 2021/IRCTC/SERVICES/IRHES/139	.xls

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Tender Fee Details, [Total Fee in ₹ * - 0.00]

Tender Fee in ₹	0.00
Fee Payable To	Nil	Fee Payable At	Nil
Tender Fee Exemption Allowed	No

EMD Fee Details

EMD Amount in ₹	0.00	EMD Exemption Allowed	No
EMD Fee Type	fixed	EMD Percentage	NA
EMD Payable To	Nil	EMD Payable At	Nil

Work Item Details

Title	Open e-tender with tender No. 2021/IRCTC/SERVICES/IRHES/139
Work Description	Open e-tender with tender No. 2021/IRCTC/SERVICES/IRHES/139 for Selection of Managed Service Partner for Integrated Railways Helpline AND Enquiry System 139
NDA/Pre Qualification	Open e-tender with tender No. 2021/IRCTC/SERVICES/IRHES/139 for Selection of Managed Service Partner for Integrated Railways Helpline AND Enquiry System -139
Independent External Monitor/Remarks	NA
Tender Value in ₹	0.00	Product Category	Miscellaneous Services	Sub category	NA
Contract Type	Tender	Bid Validity(Days)	180	Period Of Work(Days)	NA
Location	IRCTC.CO	Pincode	110001	Pre Bid Meeting Place	B 148, 11th Floor, Statesman House, Barakhamba Roa
Pre Bid Meeting Address	B 148, 11th Floor, Statesman House, Barakhamba Roa	Pre Bid Meeting Date	06-Jan-2022 09:00 AM	Bid Opening Place	B 148, 11th Floor, Statesman House, Barakhamba Roa
Should Allow NDA Tender	No	Allow Preferential Bidder	No

Critical Dates

Published Date	06-Dec-2021 10:00 AM	Bid Opening Date	24-Jan-2022 03:30 PM
Document Download / Sale Start Date	06-Dec-2021 10:00 AM	Document Download / Sale End Date	24-Jan-2022 03:00 PM
Clarification Start Date	NA	Clarification End Date	NA
Bid Submission Start Date	06-Dec-2021 10:00 AM	Bid Submission End Date	24-Jan-2022 03:00 PM

Tenders Documents

NIT Document

S.No	Document Name	Description	Document Size (in KB)
1	Tendernotice_1.pdf	Open e-tender with tender No. 2021/IRCTC/SERVICES/IRHES/139 for Selection of Managed Service Partner for Integrated Railways Helpline and Enquiry System 139	4728.12

Work Item Documents

S.No	Document Type	Document Name	Description	Document Size (in KB)
1	Additional Documents	TENDDOC (1) (1).pdf	Open e-tender with tender No. 2021/IRCTC/SERVICES/IRHES/139 for Selection of Managed Service Partner for Integrated Railways Helpline and Enquiry System -139	4728.12

Tender Inviting Authority

Name	Group General Manager /Services,
Address	B 148, 11th Floor, Statesman House, Barakhamba Roa

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